1.What
is a Gift Certificate?
To
help you plan your journey to
India
well in advance Arion Tours & Travels has introduced Gift
certificate .Actually these are Pre -Paid certificates issued,
on demand to enable you to experience gracious Indian hospitality
& services with Arion.
You
can also gift this card , on any occasion to some one to whom you
would like to express your love .These Gift Certificates can
easily be purchased online and are and can also be sent to
you the purchaser or the recipient by email .
The
cost include in these gift certificate .
a.
Luxury accommodations, ( Three star or above ) with all
meals
b. Sightseeing tour according to the programme.
c. Ground transportation
d. Necessary travel permit
e. Service of English speaking guide/excourt
f.
Laundry
Cost
Exclude:
a.
Visa fees, personal clothing and equipments,
b. International airfare
c. excess baggage, personal accident insurance, emergency
evacuation cost, medical box,
d. beverages, tips
2.
What amounts are Gift Certificates available?
Gift
certificates are available in three denominations .
3.
How can I purchase the Gift Certificate?
You
can purchase the certificates either from our Authorized Agent
located near by to you or can purchase online.
There
are three step for you to purchase the gift Certificate
4.How
many days in advance can I purchase these Gift Certificate .
You
can purchase gift certificate six month in advance ,& latest
by Two month. This does not include the date of your arrival to
India
.
5.Which
is my date of Arrival .
The
day on which you will be landing , any of the international Air
port , in
India
is your date of arrival , for all practical purposes , this shall
be your arrival date .
6.
I am buying a gift certificate for someone else. How will they
know they are getting it?
When
you purchase a Gift Certificate, you can provide a recipient's
email address they will receive their gift certificate via email
under intimation to the purchaser . Alternatively, you can
also email them the webpage link with the Gift Certificate
details.
7.
If I order a gift certificate online, how do I know my order was
successfully processed?
After
you start the process of purchasing a Certificate, you will be
directed to www.paypal.com to process the payment.
Our
Gift Certificate system issues gift certificates after completion
of the PayPal payment processing. Once Paypal has verified the
payment, you will receive an email regarding its confirmation
.with a link where you can print the Gift Certificate.
8.
Can I choose to have a gift certificate delivered on a specific
date?
When
you purchase a Gift Certificate, you can specify which date they
will receive their gift certificate via email.
Alternatively,
you can also email them the webpage link with the Gift Certificate
details.
9.
Do Gift Certificates have to be used by a certain date?
Yes
, these gift certificate are to be used only on date , for which
the arrival date is mentioned .To ensure your reservation , we
have made substantial payments to our suppliers (hotels,
transportation companies, etc.) far in advance of the scheduled
arrival date .
10.
Can we postpone the date of journey
Yes
, the date of arrival can be changed under intimation subject to a
notice of at least one month in advance, to enable us to make all
your travel arrangement , before you arrive without any
service charges. This facility can be availed only once,
there after a service charges of 50 U.S.D ,subject to the
availability .
11.What
if the gift certificate gets lost, deleted or missing?
Please
be sure to print a copy of the certificate right away and treat it
like cash. In the event of a Gift Certificate being lost,
destroyed or missing BEFORE it has been used , please contact us
via email ,You must accurately enter your (a)Name of
Purchaser (b) Date of Purchase ( C) Gift Certificate Code &(
d) Name of Recipient
12.
Can I refund, the Gift Certificate value.
The
Gift Certificate purchased carries no cash value and cannot be
redeemed for a cash amount. These are valid , well within the Tour
programme .Once you have used your Gift certificate there will be
no refund for any portion of a pre-packaged programme,/ or the
service not utilized / for unused trip arrangements.
13.
Refunds of Gift Certificate .
If
it becomes necessary for you to cancel your trip, the following
refund rule fees will apply, computed as of the date of receipt of
written cancellation notice, which can be sent by email, fax, or
standard mail.
Your
notice of cancellation will only be effective when it is received
in writing by us at our offices.
Refund
of Gift Certificates
more than 60 Days.................................90 % of he gift
value
59-30 days prior to arrival date ................75 % of he gift
value
Less than 30 days prior to arrival date......There will be no
refund in normal case , however if it is considered genuine ,
In
the event of a query regarding a Gift Certificate please Email Us
with the following information:
It
is the client's responsibility to ensure they are in possession of
the correct documentation and no liability can be accepted by
Arion Tour & travels should
anyone be denied permission to board because of incorrect
documentation.
In
the unlikely event that you have any reason to complain or
experience any problems with your holiday whilst away, you must
immediately inform our representative and the supplier of the
service(s) in question. Any verbal notification must be put in
writing and given to our representative and the supplier as soon
as possible. Until we know about a problem or complaint, we cannot
begin to resolve it. Most problems can be dealt with quickly.
The
Terms & Condition shall be governed by and construed and
interpreted in accordance with the Indian laws and the client
hereby consent to the non-exclusive jurisdiction and venue of
Court in
Delhi
